ItsEasy For Hempstead, New York

Excellent service!!!

Greatest service ever

Once we started the visa process, everything went very smoothly. However, I think the It’s Easy website was extremely misleading when it came to the Thailand visa. Anyone checking to see if they needed a business visa for Thailand would assume the answer is no. When you select Thailand, it comes up in red letters “Visa not required”. This put us behind the process by a couple of weeks thinking that we didn’t need one, when in fact we did. I know several other people at my company who ran into the same issue, and in at least one case, their VP was unable to travel as it was too close to the travel time to get the visa started. I really hope the website can be updated quickly so no one else runs into this issue.

Chelsea was awesome to work with. She was very responsive, pleasant and professional. She caught an error and notified me immediately, and as a result of her attentiveness, it didn't cause any further processing delays. I will continue to use the professional service provided by ItsEasy!

Gettin visa to Brazil at the NYC consulate would be a process involving time off work, hotels, and a lot of driving. This would be expensive and time consuming. When I want to Brazil a year ago I used It’s Easy for my visa and it completely lived up to the name! My two senior parents are making the same trip in May and I knew where to go for their visas. I’ve heard so many Brazilian visa horror stories from my brother who moved there...and yet this service has always made it a cakewalk. Utterly Seamless and far less costly and frustrating than doing it myself. Thank you!

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

I have been using IT'S EASY for many, many years and I cannot possibly sing their praises loudly enough. They offer first class service, an extensive knowledge and expertise in all fields of the visa and passport processes, and the staff is helpful, friendly, and ready to go all out to help and serve their clients. I use IT'S EASY for passport renewals, adding additional pages, and getting visas and no one does it better. Quite frankly, I cannot imagine using any other company. IT'S EASY is number one, they are truly exceptional. LEE S - Manhattan, NY I don't know how to start this. How often does anyone pull you from a fire and snatch victory from the jaws of defeat? This company is incredible and I will do anything in my power to promote them. A graduation gift to my two kids was saved for one reason. . . ITS EASY. My children found out on the 4th of July that their child passports were expired and the needed new adult passports for a departure from JFK to Paris on July 6th! I called John at It's Easy and he told me my only chance was to get to New York immediately. I changed my flight from Seattle to New York and we arrived at midnight on the 4th. They were on the phone, walking me through the process, at 2 am (the night of the 4th!!! A live person!!! Amazing). We were at the office the next morning and Ricky calmly walked us through our mission. We went to Grand Central Station, got the necessary documents reviewed and sealed and then returned them to It's Easy. At that point, I turned all of my trust over to them. Miraculously, they got the kid's passports at 2:30 pm on the 6th, caught a cab to JFK at 3 and, easily, made our flight to Paris. It is a rare thing to find people who take a personal interest in your welfare. I felt that throughout the process. They were clear about what needed to be done and that there was only one chance to find success here. I followed their instructions to the letter and trusted their professionalism completely. Oh, and I treated them with respect. Remember that because getting a last minute passport IS NOT EASY. Many Thanks! We had a fantastic trip.

I was so impressed with this company. From how simple it was to use the application, to the step-by-step process clearly explained and my expedited passport arriving in less than 2 1/2 weeks I couldn’t have asked for more. The customer service was exceptional too. I always got answers to my questions within 12 hours, and they were more than patient. The only thing that was a little bit tricky ) what is the camera for the passport picture didn’t always a line up with my face when I tried to take the picture. So we had to do that twice. But again I was walked through the process, and we got it figured out. I do a lot of international business. I will be recommending these folks to my colleagues, my clients and my friends and family. If you are stressed about trying to figure out how to get a passport I highly recommend “ ItsEasy.” I’ll never worry again.

This is the first review I have ever written on line. I am now packing to go home from our international trip to Canada (which was awesome) and which could not have happened without ItsEasy. I realized my passport was lost the day before my departure, and I live in New Mexico! I called ItsEasy, and they assisted me every step of the way. I ended up calling three times that day, and they answered immediately each time. They were able to help me navigate the replacement process with appropriate documentation, and low and behold my passport arrived at a Midwest hotel even before I had arrived at the hotel, allowing me to cross the border without problems. I was fortunate to have planned a few days travel within the US prior to crossing the border which allowed time. Nevertheless, I discovered my passport missing in New Mexico on a Wednesday, and my new passport was at a rural hotel in Ohio waiting for me on Saturday morning. Thank you, and my family thanks you. It was worth the $!

LIFE SAVERS! I needed additional Visa pages added to my passport 28 hours before I was to leave on my trip - literally would not have been able to get back to the US without them. They were extremely friendly, helpful and professional - made me relax in what was a very panicked, last minute situation. I would recommend them for any of your needs - was just so EASY. Thank You!